Terms & conditions
By accessing and using our website and services, you agree to the following Terms & Conditions. Please read these terms carefully before making any purchases or using our site.
Eligibility
To use our services, you must be at least 18 years old or have obtained parental consent to engage with our offerings. By using the website, you confirm that you meet these requirements.
Products & Pricing
We make every effort to provide accurate descriptions and prices for our products. However, we reserve the right to change prices without notice. In cases where items are unavailable or incorrectly priced, we may cancel orders at our discretion. You will be notified of any cancellations and will be refunded accordingly.
Orders & Payment
Orders are only confirmed once full payment has been received. We accept various payment methods, including credit/debit cards, bank transfers, e-wallets, and cash on delivery. Once payment is processed, your order will be finalized and prepared for shipping.
Shipping & Delivery
Estimated delivery times are provided as a general guideline and may vary depending on the delivery address, courier service, or other unforeseen circumstances. We are not responsible for delays caused by the courier or any external factors beyond our control.
Returns & Refunds
All returns and refunds are subject to our Return & Refund Policy, which outlines the conditions under which products may be returned or refunded.
Intellectual Property
All content, including text, images, logos, and designs, found on this website is the property of Esmeraldas Essentials. Reproduction, distribution, or use of this content without prior written consent is strictly prohibited.
Limitation of Liability
Esmeraldas Essentials will not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products. This includes, but is not limited to, losses due to product malfunctions, incorrect usage, or delays in delivery.
