Privacy Policy
At Esmeraldas Essentials, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. Your trust is important to us, and we are committed to safeguarding your privacy.
Information We Collect
We collect several types of information to ensure smooth transactions and improve your experience with us:
- Personal Details: This includes your name, email, phone number, and shipping address.
- Order Details: Information related to items purchased, payment method, and shipping addresses.
- Website Usage Data: We track pages visited, clicks, and device information to improve our website’s functionality.
- Feedback or Communication: Any messages you send to us, whether it’s inquiries, support requests, or feedback.
How We Use Your Information
Your information helps us provide better services and an enhanced shopping experience. Specifically, we use it to:
- Process and fulfill your orders efficiently.
- Improve the design and usability of our website.
- Send promotions, updates, and newsletters (you can opt out at any time).
- Address customer inquiries, complaints, or return requests.
Sharing Information
We value your privacy and do not sell or trade your personal information. However, we may share your details with trusted third parties for specific purposes, such as:
- Delivery partners and couriers to fulfill your orders.
- Payment processors to handle transactions securely.
- Authorities if required by law.
Security of Information
We implement advanced security measures to protect your data from unauthorized access, alteration, or misuse. While no system can be completely secure, we strive to maintain a high level of protection to ensure your personal information is safe.
Your Rights
You have the right to access, correct, or delete the personal data we hold about you.
If you would like to exercise any of these rights or have concerns about your data, please contact us at info@esmeraldasessentials.com
If you would like to exercise any of these rights or have concerns about your data, please contact us at info@esmeraldasessentials.com
